Background

The direct sales force for business customers of a telecom operator has been underperforming during last 12 months.

Valoris role

Comprehensive sales force commercial audit, including multidimensional analysis to identify key levers impacting on sales results.

Set up and implementation of a coaching program targeted to team managers and key account managers.

Results

>50% productivity increase in just 6 months.

New sales methodology implemented.

Coaching program impacted 100% of sales force.

For more information about Valoris and its Cross-industry practice, please contact us.